This anecdote was passed on to me by a librarian at another branch.
Part of a librarian's job description should be "mindreader." It can be difficult to ascertain what a customer is asking for sometimes. One day, a customer came in with the question, "Do you have the movie where these people find a Coke bottle?" Now, some of you may be able to guess what movie this customer was talking about. But, contrary to popular belief, librarians do not know every book ever written and every movie ever made. Because of her excellent knowledge of information technology, this librarian was finally able to find the movie. "The Gods Must Be Crazy." It never ceases to amaze me how a librarian can go from some miniscule piece of information to finding the exact item that a customer wants.
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