A patron just came in all fired up to the 4th Floor Desk and demandedto speak to the big boss. When I asked a few probing questions to get to the root of his dissatisfaction (trying to prevent the Big Boss from having to deal with this), I learned that he was all in a tizzy because he believes the entire fourth floor of the library should be moved to the first floor.
*crickets*
Yeah, that's gonna happen.
I decided maybe the Big Boss SHOULD handle this after all. So, I sent him on his merry way to the appropriate office.
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2 comments:
Did the guy say why he thought the fourth floor should be moved to the first floor? I'm curious about that one!
Having been a library director, I like it when the staff tries to handle stuff like that. Are you willing to relocate...?
Our media center is on the first floor and I don't see us moving half of the book collection plus a public service desk down to the first floor and displace media services just so this guy can be less confused.
I don't get paid enough to deal with this stuff.
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